The facts have been checked and the results are in, using a toll free phone number is good business, no matter how big your company is. Some...
READ MORECulture a team environment for best results in your workplace
by The OHVO Team | Sep 6, 2016 | Customer Service, Phone Voiceovers for Business
‘Alone we can do so little, together we can do so much’ -Helen Keller Businesses big and small are coming around to the idea that to create a...
READ MOREHow to create effective an voicemail for real estate
by The OHVO Team | Sep 2, 2016 | Customer Service, Phone Voiceovers for Business, Social Media
Every professional needs a good voicemail message, but none more so than those in real estate. Often away from office and unable to take a call...
READ MOREWhy your contact team should use the phonetic alphabet
by The OHVO Team | Aug 22, 2016 | Customer Service
Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name...
READ MOREStaff Training
by The OHVO Team | Apr 15, 2016 | Customer Service, Marketing
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....
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