Those in automotive retail have a lot of expertise and information for their customers, and it can be hard to sift through the plethora of...
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Think about the lyrics on hold
Do you know what music is piping down the line when your customer is on hold? Is the music suitable to enhance and respect the product or...
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Is your vocal style putting customers off?
It’s not just professional voice over artists or actors that need voice training, many people out in the business world could use a little help...
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History of On Hold Music
Hold music, it’s a part of life and something every person encounters. But while we wait on the phone listening to the music piping down the...
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