What are your customers listening to while they’re on hold? Is the music, message or silence setting your customer up to become irritated or...

Follow these instructions: 1) Sign in to your Phone.com account. 2) Move the mouse over to Configure, then click Add a Greeting. 3) For your...

What Are VoIP Voice Prompts & Why Should I Use Them For My Business? Modern technology is evolving at a rapid rate, and it can be hard for...

Decent on-hold music is absolutely essential for any business which generates income from callers. Any sort of business offering services or...

As a business – small or large – it is super important to make sure that you have a decent on-hold setup which encourages callers...

It’s easy to get sucked into the world of automated production and offshore offers, which offer cheap and economic solutions to recorded phone...