Everyone wants to smile during the festive season. Be it the average joe walking down the road or a high flying business client. Small business...
READ MOREThe social media complainer
by The OHVO Team | Sep 24, 2014 | Phone Voiceovers for Business
Gone are the days when a customer would ring you to complain about faulty goods or poor service, instead now with the popularity of social...
READ MOREThings to avoid when writing email subject lines!
by The OHVO Team | Sep 10, 2014 | Customer Service, Phone Voiceovers for Business
How can we manage to make sure our customers aren’t trashing our great email updates and newsletters without even opening them up? When we open...
READ MORESetting the tone: music in your business space
by The OHVO Team | Aug 29, 2014 | Phone Voiceovers for Business
Music is the key to creating atmosphere and personality in your business space, and there’s nothing quite like seeing a customer tapping their...
READ MOREThe importance of a welcome greeting both in person / phone
by The OHVO Team | Jul 8, 2014 | Customer Service, Phone Voiceovers for Business
Customer service is often missing one important step in recent times. The act of providing a warm greeting is falling out of favour, as it is...
READ MORE2 Reasons to Assign a Human
by The OHVO Team | Jul 4, 2014 | Customer Service, Phone Voiceovers for Business
There are two camps in this world. One filled with business owners fighting to compete and get at least 10% of revenues to stick to the wall,...
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