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Staff Morale
Have you noticed a shift in the air? Is your workspace feeling flat and is the team falling behind on work quality? Your business just might be suffering from an insidious little condition known as low morale. Sometimes triggered by a rough event such as a bad client...
Spreading Festive Cheer With Holiday Voice Messages
Running and owning a business is no light matter. The marketplace is a competitive and often cutthroat world. Through the year, entrepreneurs and small businesses put their best foot forward to impress upon their clients that they mean ‘business’. The holiday season...
Christmas Voice Message: A Must Have
Everyone wants to smile during the festive season. Be it the average joe walking down the road or a high flying business client. Small business owners and entrepreneurs can use the celebratory mood of the season to bring a smile on the faces of their clients....
Lessons From Apple
If I asked you ‘think of the most recognizable tech brand you can’ I’d hazard a guess that most of you instantly thought of Apple. You are probably reading this on a mac computer, or on your iphone or ipad. All your friends and family are bound to be toting around...
How to Improve Phone Manner
The first point of contact for most businesses is via phone. Like it or not, this is the moment when how you present yourself is the make or break in your customers decision to use your services. Think about who is responsible for answering the phone in your company,...
Brand Identity
It’s a truth that we all know in our hearts, you can’t please all of the people all of the time. So why do so many business owners try to do it? You can see it in shops that have a mis-matched jumble of styles and products, businesses that are too afraid to take a...