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What Are VoIP Voice Prompts & Why Should I Use Them For My Business?
What Are VoIP Voice Prompts & Why Should I Use Them For My Business? Modern technology is evolving at a rapid rate, and it can be hard for the average person to keep up. However, it’s important to stay ahead of the curve and make sure that you’re using the most up...
Why Should I Use On Hold Music From OHVO?
Decent on-hold music is absolutely essential for any business which generates income from callers. Any sort of business offering services or selling items that are usually requested over the phone needs decent on-hold music that is relevant, interesting, and which is...
Top Tips For Picking The Best On Hold Music
As a business - small or large - it is super important to make sure that you have a decent on-hold setup which encourages callers to wait for you to answer the phone, rather than hanging up if they can’t get through. A large part of developing a decent on-hold message...
Quality vs Quantity
It’s easy to get sucked into the world of automated production and offshore offers, which offer cheap and economic solutions to recorded phone message needs, but is it the most conducive to long-term brand image and upkeep of positive client impact? Probably not! The...
Strategic Planning
Strategically speaking, how do you want your callers to feel once put on hold? Because realistically, being put on hold can be a golden opportunity for a new and positive experience and even further brand build and impact (believe it or not!). Sometimes it’s not...
How to Maximise Hold Message Impact
How to Maximise Hold Message Impact One good hold message can create a new long-term relationship with a first-time caller, or, remind your existing client-base why you’re the best in the business - it’s all about your strategy and approach. If you put...