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Creating An Effective Business Voicemail Greeting
Creating An Effective Business Voicemail Greeting Creating the perfect voicemail greeting for your business requires a fair bit of hard work and thought, especially if you haven’t done that sort of thing before. While a lot of people choose to use a professional...
3 secrets for reducing caller hang-ups
If you own a small business, every single person who calls your phone number is a potential client, and could be the difference between success and failure as a business. It is therefore extremely important to make sure that you do everything that you can to reduce...
4 essential things to include in an automated phone call
Automated phone calls can be extremely useful for large businesses with a number of departments. They allow you to direct a customer’s call to the right department within your business, without actually having to speak to the caller. This saves valuable human...
Developing the perfect on-hold message to keep people interested
If you have a small business which handles all of its own phone calls, then it is essential for you to set your answering machine and on-hold system up properly. Having a decent on-hold message can help keep people interested, even if you are too busy to come to the...
Language in Recordings
At every time of year (and especially during the holidays), there is a need for language content awareness and, sensitivity. After all, we are no longer living a time where seasons greetings at Christmas, Easter or other religious or festive occasion are quite as...
Industry Appropriate Language
Each business has a unique governing industry that demands the relevant language, tone and delivery style suitable to it. So how you choose to relate to listeners is by and large determined by your choice of words and overall delivery style (think pitch, male or...