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to update your phone voiceovers
Have you read our blogs?
How to create effective voicemail for real estate.
Every professional needs a good voicemail message, but none more so than those in real estate. Often away from office and unable to take a call due to open homes or meeting with potential clients, real estate is maybe one of the only professions where missing the...
3 very important reasons why you need to update your on hold messaging
Many business owners treat on hold messaging as a set and forget task. Updating messaging regularly is yet another job in the hectic life of a business owner, and one that can feel fruitless if not done well. For those of you who find this task falls into the ‘too...
Converting On-hold Telephone Messages into a Branding opportunity
With the invention of the telephone, communication became incredibly easier for people across the world. Besides, even with the existence of highly sophisticated internet, telephones still retain its reputation as a reliable communication mode. That is why all the...
Staff Training
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule. Set time aside to listen to the way they interact with customers from greeting to call end to be sure every member of staff is...
What big brands need to know about their messaging
Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time consuming task but it is imperative that it is done; doing so will ensure a solid brand image across the board with a...
Should I Use a Kiwi / Aussie Accent?
There is a lot of international debate about the appeal of a Kiwi or Australian accent. Opinions range from thinking it’s attractive to a distressingly more common view, which is that they are abrasive and irritating. The one thing that is never said though, it that...