There’s a lot to be said about the culture of service in Australia and New Zealand. Compared to our foreign counterparts we are considered...
READ MOREDIY On Hold Messaging
by The OHVO Team | May 17, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
Technology is wonderful. It has enabled any person to cut music, record audio, edit photos and create videos. What a time to be alive! But when...
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by The OHVO Team | May 4, 2015 | Customer Service, Marketing, Social Media
There are basic rules of customer service that will never change, staying courteous, friendly and professional will be as important in 200...
READ MOREIs your vocal style putting customers off?
by The OHVO Team | Apr 24, 2015 | Customer Service, Phone Voiceovers for Business
It’s not just professional voice over artists or actors that need voice training, many people out in the business world could use a little help...
READ MORETelephone Branding
by The OHVO Team | Apr 16, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
You have no doubt spent a lot of time and money carefully crafting a brand or image for your company. After much consideration of your target...
READ MOREStriking the right phone tone
by The OHVO Team | Apr 7, 2015 | Customer Service, Phone Voiceovers for Business
Why do most people sound so different on the phone? Someone who is naturally bubbly and confident will often sound flat and uninspired when...
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