by ethan | Nov 3, 2016 | Customer Service, Marketing, Phone voiceovers for business
If you’re a small business owner, you already know that your operation has its own unique set of challenges, advantages and disadvantages. You’re able to offer more customization, for example and maybe provide specific products for different groups. But you also have...
by ethan | Oct 26, 2016 | Phone voiceovers for business
Halloween is around the corner. Does this change our On Hold messages? Certainly, there’s value for being up-to-date and customizing our messages to fit specific seasons. In fact, it signals a great deal of customer service by constantly changing – you’re implying...
by ethan | Oct 21, 2016 | Phone voiceovers for business
No matter what line of your work your company provides, no matter if it’s a large corporation or an aspiring small business, no matter if you have high or low turnover of employees, you’re bound to run into some conflict. And that’s actually not a bad thing! Conflict...
by ethan | Oct 14, 2016 | Phone voiceovers for business
Okay, so you’ve crafted that on hold message script and you’re looking for that perfect voice over to represent your company. After all, it’s those expert voices that really make your script come alive. But did you realize there are certain things you can do to your...
by ethan | Oct 5, 2016 | Customer Service, Phone voiceovers for business
In customer service it seems we spend a lot of time problem solving, putting out fires and apologizing to customers. It’s a natural and necessary part of customer support but when it comes to our messaging is it time to put our apologies on hold? Specifically we’re...
by ethan | Sep 27, 2016 | Phone voiceovers for business
Please hold. Please wait. All lines are busy. They’re the dreaded phrases all callers can’t stand hearing. Yet, it happens. Of course it happens because you’re receiving so many calls! But while you’re busy working your magic on the phone with your callers, don’t...
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