by ethan | Aug 30, 2016 | Customer Service, Phone voiceovers for business
Businesses who are affected by seasonal fluctuation tend to bunker down in the winter, restricting spending and going into a semi-hibernation. (Ski equipment and fireplace sellers… bookmark this article for January!) While most companies see the spring and summer...
by ethan | Aug 22, 2016 | Customer Service
Raise your hand if you have been in this situation while on the phone to a call center: Your contact person is trying to input your name or address and in an effort to be helpful they begin to spell it out by saying things like ‘S for sand’, or ‘B for bear’....
by ethan | Aug 9, 2016 | Customer Service, Phone voiceovers for business
Owners and managers of busy companies outsource to messaging production professionals because they want quality work, done well and on time. Most people aren’t too worried about how it all happens as long as the end result is suitable. However, some, especially those...
by ethan | Jul 6, 2016 | Customer Service, Phone voiceovers for business
Both Australia and New Zealand are countries of diversity, veritable melting pots of cultures, religions and languages with new migrants arriving regularly. Most new members to our society quickly attempt to master local dialect and do so without fail at an impressive...
by ethan | Jun 27, 2016 | Customer Service, Marketing, Phone voiceovers for business
The facts have been checked and the results are in, using a toll free phone number is good business, no matter how big your company is. Some businesses shy away from the idea, citing the costs – as the charges for calls are paid for by the business itself not...
by ethan | Jun 4, 2016 | Customer Service, Marketing, Phone voiceovers for business
Every professional needs a good voicemail message, but none more so than those in real estate. Often away from office and unable to take a call due to open homes or meeting with potential clients, real estate is maybe one of the only professions where missing the...
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