by ethan | May 17, 2015 | Customer Service, Marketing, Phone voiceovers for business
Technology is wonderful. It has enabled any person to cut music, record audio, edit photos and create videos. What a time to be alive! But when it comes to your business marketing and on hold voice messaging, take a breather on the home grown content. Just because you...
by ethan | May 4, 2015 | Customer Service, Marketing, social media
There are basic rules of customer service that will never change, staying courteous, friendly and professional will be as important in 200 years as it is today. But what is changing are the ways customers reach out and their expectations for your company. This is in...
by ethan | Apr 24, 2015 | Customer Service, Phone voiceovers for business
It’s not just professional voice over artists or actors that need voice training, many people out in the business world could use a little help sounding professional. If your job involves phone work or public speaking then you’ll want to be sure you don’t fall into...
by ethan | Apr 16, 2015 | Customer Service, Marketing, Phone voiceovers for business
You have no doubt spent a lot of time and money carefully crafting a brand or image for your company. After much consideration of your target market your advertising and promotions have taken a fine-tuned form and things are running smoothly. Now it’s time to turn...
by ethan | Apr 7, 2015 | Customer Service, Phone voiceovers for business
Why do most people sound so different on the phone? Someone who is naturally bubbly and confident will often sound flat and uninspired when heard in a receiver, but why? Most of the time we do it without thought, years of social conditioning trying to sound...
by ethan | Mar 30, 2015 | Customer Service, Marketing, Phone voiceovers for business
Hold music, it’s a part of life and something every person encounters. But while we wait on the phone listening to the music piping down the phone as ‘the next person in the queue’, we never wonder exactly how, when and why hold music came into existence. In early...
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