by ethan | Mar 23, 2014 | Customer Service, Phone voiceovers for business
Aspiring entrepreneurs prepare hard enough before launching their businesses. This includes understanding the target market, analyzing the competition, and investing in marketing. However, a lot of businesses fail in providing quality customer service because they...
by ethan | Feb 24, 2014 | Customer Service, Phone voiceovers for business
Have you ever called a company and wanted to know something, so you proceeded to wait on the line until someone answered? Well, I’m sure this has happened to many of us. The reality is that at any given time, people call companies and simply want to get their...
by ethan | Feb 13, 2014 | Customer Service, Phone voiceovers for business
Talking to your customers is the best way to provide your customers information and create a relationship with them – which turns them into a long-term, repeat customer. But have you ever thought about the language and words you use, and how they could be perceived by...
by ethan | Nov 28, 2013 | Customer Service, Phone voiceovers for business
Most of the time when businesses set up their phone systems / phone voiceovers it doesn’t occur to them that they should update them regularly. Here’s why… If you only make changes when there are problems in your business, then you’re being reactive instead of...
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