by ethan | Jul 8, 2014 | Customer Service, Phone voiceovers for business
Customer service is often missing one important step in recent times. The act of providing a warm greeting is falling out of favour, as it is without a doubt still the most effective way to instantly engage your customer. It welcomes them to the store, makes them feel...
by ethan | Jul 4, 2014 | Customer Service, Phone voiceovers for business
There are two camps in this world. One filled with business owners fighting to compete and get at least 10% of revenues to stick to the wall, and the other filled with non-business owners. If a customer is also a business owner, you’re lucky because they “understand”....
by ethan | Jun 30, 2014 | Customer Service, Phone voiceovers for business
Any customer will admit that messages to listen to are better than blaring, tinny music or a “Your call will be answered shortly” loop. But there are some things that entice customers, new and established, to hang up. Remember that consumers have a global marketplace...
by ethan | Jun 24, 2014 | Marketing, Phone voiceovers for business
Building Relationships Through On Hold Marketing The key to having consistent revenues coming in is your ability to form relationships with your prospects along every step of the way. That is why businesses today emphasize social media marketing, blogs like this one,...
by ethan | Apr 2, 2014 | Marketing, Phone voiceovers for business
When your callers are ringing, Silence or Ring Ring is bad! Ensure your callers get looked after by On Hold Marketing. Here are the results from a survey conducted by On Hold Messaging Association (OHMA), a reputable international trade organization for audio...
by ethan | Mar 23, 2014 | Customer Service, Phone voiceovers for business
Aspiring entrepreneurs prepare hard enough before launching their businesses. This includes understanding the target market, analyzing the competition, and investing in marketing. However, a lot of businesses fail in providing quality customer service because they...
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