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2 Reasons to Assign a Human

2 Reasons to Assign a Human

by ethan | Jul 4, 2014 | Customer Service, Phone voiceovers for business

There are two camps in this world. One filled with business owners fighting to compete and get at least 10% of revenues to stick to the wall, and the other filled with non-business owners. If a customer is also a business owner, you’re lucky because they “understand”....

3 Things Not to Include in Your On-Hold Script

by ethan | Jun 30, 2014 | Customer Service, Phone voiceovers for business

Any customer will admit that messages to listen to are better than blaring, tinny music or a “Your call will be answered shortly” loop. But there are some things that entice customers, new and established, to hang up. Remember that consumers have a global marketplace...
Building Relationships with On Hold Marketing

Building Relationships with On Hold Marketing

by ethan | Jun 24, 2014 | Marketing, Phone voiceovers for business

Building Relationships Through On Hold Marketing The key to having consistent revenues coming in is your ability to form relationships with your prospects along every step of the way. That is why businesses today emphasize social media marketing, blogs like this one,...
How has On Hold Marketing affected business sales

How has On Hold Marketing affected business sales

by ethan | Apr 2, 2014 | Marketing, Phone voiceovers for business

When your callers are ringing, Silence or Ring Ring is bad! Ensure your callers get looked after by On Hold Marketing. Here are the results from a survey conducted by On Hold Messaging Association (OHMA), a reputable international trade organization for audio...

5 Simple Customer Service Mistakes That Many Businesses Ignore

by ethan | Mar 23, 2014 | Customer Service, Phone voiceovers for business

Aspiring entrepreneurs prepare hard enough before launching their businesses. This includes understanding the target market, analyzing the competition, and investing in marketing. However, a lot of businesses fail in providing quality customer service because they...

Get The Right Information Out There

by ethan | Mar 15, 2014 | Marketing, Phone voiceovers for business

Have you ever wondered what the best way to get vital information out to prospective customers actually is? The truth is that I use to ponder this frequently, until I realized, the best way to get information out there is to give it to consumers and prospective...
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