by ethan | May 1, 2016 | Customer Service, Marketing, Phone voiceovers for business
With the invention of the telephone, communication became incredibly easier for people across the world. Besides, even with the existence of highly sophisticated internet, telephones still retain its reputation as a reliable communication mode. That is why all the...
by ethan | Apr 15, 2016 | Customer Service, Marketing
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule. Set time aside to listen to the way they interact with customers from greeting to call end to be sure every member of staff is...
by ethan | Mar 16, 2016 | Customer Service, Marketing, Phone voiceovers for business
Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time consuming task but it is imperative that it is done; doing so will ensure a solid brand image across the board with a...
by ethan | Jan 17, 2016 | Customer Service, Phone voiceovers for business
Any business owner knows that customers arrive at your product one of three ways; through your website, walking through the door, or over the phone. So many companies place emphasis on the first two that they forget about the importance of making a great impression...
by ethan | Sep 7, 2015 | Customer Service, Marketing, Phone voiceovers for business
What makes a great actor? Or singer, or voice talent? Why do they stand out in a sea of other wannabes? They could be given the same script or lyrics but somehow their delivery makes it unique amazing, something that resonates with the listener. For those who are in...
by ethan | Sep 1, 2015 | Customer Service, Marketing
You have worked hard to build your company, there’s not a single area of your business that hasn’t had the benefit of your attention and time. Now all that effort is beginning to pay off and you are getting busier with orders are increasing, how can you maintain that...
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