Being Connected

Being Connected

Why Your Business Needs Someone to Connect With Customers after Hours Most business owners come from a school of thought that justifies the importance of building upon customer service and lasting relationships.  However, not many of us use a method to connect to our...
Christmas Voice Message: A Must Have

Christmas Voice Message: A Must Have

Everyone wants to smile during the festive season. Be it the average joe walking down the road or a high flying business client. Small business owners and entrepreneurs can use the celebratory mood of the season to bring a smile on the faces of their clients....
The social media complainer

The social media complainer

Gone are the days when a customer would ring you to complain about faulty goods or poor service, instead now with the popularity of social media, people feel freer to express their grievances online. For all that we hate to get negative feedback, this is actually a...