If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....
READ MOREWhat big brands need to know about their messaging
by The OHVO Team | Mar 16, 2016 | Customer Service, Marketing, Phone Voiceovers for Business
Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time...
READ MOREShould I Use a Kiwi / Aussie Accent?
by The OHVO Team | Mar 3, 2016 | Phone Voiceovers for Business
There is a lot of international debate about the appeal of a Kiwi or Australian accent. Opinions range from thinking it’s attractive to a...
READ MOREWhat’s different about customer service in Australasia
by The OHVO Team | Jun 2, 2015 | Customer Service, Marketing, Social Media
There’s a lot to be said about the culture of service in Australia and New Zealand. Compared to our foreign counterparts we are considered...
READ MORETelephone Branding
by The OHVO Team | Apr 16, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
You have no doubt spent a lot of time and money carefully crafting a brand or image for your company. After much consideration of your target...
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